1kkk Privacy Policy

1kkk is a trusted online betting and casino platform in Bangladesh. We take the utmost care in storing and managing the personal information you provide while using our services. This Privacy Policy ("Policy") explains what types of information 1kkk collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties.

This Policy applies to the 1kkk website, mobile version, and all related services. By registering on our platform or by continuing to use our services, you are considered to have given your consent to this Privacy Policy. If you disagree with any part of this Policy, please stop using our services and contact us.

This Policy may be updated from time to time. In the event of any significant change, we will notify you via your registered email or post a clear notice on the site.

1kkk may collect your information in various ways. The types of information collected are described in detail below:

2.1 Registration and Account Information

When you create an account on 1kkk, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number (linked to a bKash, Nagad, or Rocket account)
• Password (stored in encrypted form, never directly readable)
• Your preferred language and currency preferences

2.2 Identity Verification (KYC) Information

For the purpose of security and fraud prevention, we may request identity verification information in certain circumstances:

• National ID card (NID) or passport copy
• Proof of address (bank statement or utility bill)
• Proof of ownership of the payment method

2.3 Financial Transaction Information

During deposits and withdrawals, we store transaction history, amounts, and information related to the payment method used. Complete payment card or account numbers are never stored on our servers.

2.4 Usage and Technical Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Login date, time, and session duration
• Pages visited and click patterns
• Information collected through cookies and similar tracking technologies

1kkk uses the information collected only for lawful and specific purposes. The main purposes of use are listed below:

• To create, manage, and secure your account
• To complete deposit, withdrawal, and bonus processing
• To verify identity and prevent fraud
• To ensure compliance with our Terms and Conditions
• To fulfil responsible gaming obligations
• To improve and personalise services according to your preferences
• To inform you about relevant promotions and bonus offers (based on your consent)
• To resolve technical issues and improve platform quality
• To comply with applicable laws and regulations

We never sell, rent, or use your information for unauthorised purposes. Your information is used only for the purposes described in this Policy.

1kkk may share your information with third parties in specific and limited circumstances. These cases are as follows:

4.1 Service Provider Partners

To operate our platform, we use trusted third-party services such as payment processing (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and cybersecurity specialists. These partners receive only the information necessary for their designated tasks and are bound by confidentiality obligations agreed with us.

4.2 Legal Obligations

We may be required to disclose your information pursuant to a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will provide only the information that is legally required.

4.3 Business Restructuring

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity. We will notify you appropriately before any such change, and the new entity will also be bound by this privacy policy.

4.4 With Your Consent

Except in the situations mentioned above, we do not share your personal information with any third party without your explicit consent.

The 1kkk website uses cookies and similar technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.

5.1 Cookies We Use

• Essential Cookies: Required for maintaining login status, security tokens, and session management.
• Functional Cookies: For remembering your language preferences, theme settings, and gaming preferences.
• Analytics Cookies: To understand which parts of the site are used most, so we can improve our services.
• Security Cookies: To detect fraudulent activity and unauthorized access.

5.2 Cookie Control

You can control or disable cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some core functionality of the platform, and you may not be able to log in properly or complete transactions.

Protecting your personal and financial information is 1kkk's top priority. We apply industry-standard technical and organizational measures as follows:

However, no data transmission over the internet is completely secure. We strive to provide the highest level of protection, but it is not possible to guarantee 100% security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

1kkk retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for the period specified by applicable legal requirements.
• After account closure: Even after an account is closed, certain information may be retained for legal, regulatory, or fraud prevention purposes.
• Marketing preferences: If you opt out of marketing communications, that preference is recorded to ensure no unsolicited messages are sent in the future.

When the retention period for information expires, we delete it securely or anonymise it so it can no longer be linked to any individual.

As a registered user of 1kkk, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of any inaccuracies or incomplete details in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — however, legal obligations may limit this right.
• Right to Object to Processing: The right to object to your information being used for marketing purposes.
• Right to Portability: The right to receive your information in a structured, machine-readable format in certain cases.
• Right to Withdraw Consent: The right to withdraw your consent to marketing communications at any time.

To exercise these rights, please contact our support team via live chat or email. We will process your request in a timely manner.

1kkk strictly provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors.

We carry out an age verification process at the time of registration. If for any reason we become aware that someone under the age of 21 has registered on our platform, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

1kkk reviews this privacy policy from time to time and updates it as needed. You will be informed of changes in the following ways:

• By updating the "Last Updated" date at the top of this page.
• By sending a notification to your registered email for significant changes.
• Through a clear notice when you log in to the platform.

Continued use of our platform after changes are published will be considered as your acceptance of the revised policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns or requests regarding this privacy policy, please get in touch with us. Our privacy team will respond to you as soon as possible.

For more information, also see our Terms & Conditions, Responsible Gaming and FAQ pages.